Refund policy

All Sales Are Final

Due to the perishable nature of our products, all sales are final. We do not accept returns, exchanges, or issue refunds once an order has been placed.

Damaged or Incorrect Orders: WE ARE NOT RESPONSIBLE FOR MELTED . Please read Cold Shipping policy at the bottom of our home page before placing your order. If you receive the wrong item, please contact us within 48 hours of delivery at sweetamericantreatco@gmail.com with a photo of the issue. We will review on a case-by-case basis and, at our discretion, may offer a replacement or store credit.

Order Cancellations Orders cannot be cancelled or modified once placed, as they are processed promptly to ensure freshness.

Shipping We are not responsible for delays caused by the carrier or for packages left in conditions that may affect product quality (e.g., heat exposure). Please ensure someone is available to receive perishable shipments.

Contact Us

For questions about our refund policy, please reach out to us at sweetamericantreatco@gmail.com.